Shipping policy

SHIPPING POLICY

ORDER PROCESSING

Orders are typically processed and prepared for shipment within 2–4 business days. Processing times may be extended during collection launches, holidays, or periods of high order volume.

Once your order is on its way, you will receive a shipping confirmation email with tracking information when available.

DOMESTIC SHIPPING

Shipping rates and available delivery methods are calculated and displayed at checkout based on your order and delivery location.

Once an order has been transferred to the shipping carrier, estimated delivery times are provided by the carrier and may be affected by delays or circumstances outside of our control.

INTERNATIONAL SHIPPING

Howdy Sh’awl ships to select international destinations. Available countries and shipping rates will be displayed at checkout.

International orders may be subject to import duties, taxes, customs fees, or other charges imposed by the destination country. Unless otherwise indicated at checkout, these charges are not included in the purchase price or shipping cost and are the responsibility of the customer.

International shipments may also experience delays while clearing customs. Unfortunately, customs processing times are outside of Howdy Sh’awl’s control.

LOST, DELAYED OR MISSING PACKAGES

If your tracking information shows an unexpected delay or you believe your package may be lost, please contact us at howdyshawl@outlook.com and we will be happy to assist however we can.

Howdy Sh’awl is not responsible for shipping delays caused by carriers, customs authorities, weather, or other circumstances outside of our control.

INCORRECT SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible at howdyshawl@outlook.com. We will do our best to make the correction before shipment, but we cannot guarantee that an address can be changed once an order has been processed or shipped.

QUESTIONS

Have a question about shipping or your order? Please contact us at howdyshawl@outlook.com and we’ll be happy to help.